Rotocampers Budget 2 +1 berth - Terms & Conditions

This document contains a summary of Rotorua Campervans Ltd rental conditions. For full detailed conditions, refer to the rental agreement upon vehicle collection.

Please note all prices quoted in this document are in New Zealand Dollars. Rates and conditions quoted in our brochures and/or documentation are subject to change without notice.

Minimum hire
The minimum hire period is:
Low Season
1 May / 30 Sept - 2 days. Low season rates will apply from 7 days rental (otherwise Mid Season rates apply)
Mid Season
1 March / 30 Apr and 1Oct / 30 Nov - 2days
High Season
1 Dec / 28 Feb - 7 days

With a minimum hire of three weeks we will make you a proud sponsor of the kiwi this includes :

Two free passes to the kiwi encounter.
A ready to frame certificate.
A fact sheet about your sponsored kiwi chick.
An exclusive souvenir pin and hat.
Updates and newsletters.
An 8x10 glossy photo.


Licence requirements
Drivers must be at least 21 years old and hold a full driver’s licence.

Please note: all drivers with a non-English language licence must carry either an accurate English translation of this licence or an International Driving Permit [IDP] while driving. This is to help police determine that an overseas licence is valid, verify the driver holds the correct class for the vehicle, and check for any endorsements that may be attached to the licence.

Should you require further information regarding driving in New Zealand, please refer to the Land Transport NZ website www.ltsa.govt.nz

Daily rates
Rates are on a per-calendar day basis. The daily rate includes Rotorua Airport transfers on arrival and departure, unlimited kilometres, standard insurance, 24 hour breakdown assistance, extra driver fees, diesel tax and GST (Goods & Services Tax 12.5%).

Rental duration
When calculating the number of days a vehicle is rented, the day of the campervan pick-up is counted as day one of the rental, regardless of pick-up time. The day of the vehicle's return is counted as the final day of the rental. When a rental moves from one rating season into the next, the calculation is based on both rates. Vehicles are available from 9.00 am on the day you commence your hire and must be returned by 4.30 pm on termination unless prior arrangements are made.

Standard Excess Insurance Cover
All Rotorua Campervans vehicles come with comprehensive insurance cover. A standard excess of NZ$ 2,500 applies in the event of any damage to either our vehicle or third party property. The hirer will also be fully liable for the daily rental rate for the period the vehicle is off fleet for accident repairs (max 7 days) and for replacing or repairing damaged windscreens and tyres. A security bond of NZ$ 2,500 will be taken on vehicle collection. The security bond can be paid by cash, traveller's cheques or credit card. Should the bond be paid by credit card the amount will be debited to your account immediately, any currency fluctuations are not the responsibility of Rotorua Campervans. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the Rotorua Campervans vehicle or third party property, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged.

Rotorua Campervans offer the following option to reduce the Standard Excess:
Excess Reduction at NZ$ 25 per day will reduce the excess for any damage to either vehicle or third party property to a maximum of NZ$ 1,000 and it will cover the cost of replacing or repairing windscreens and tyres.

The hirer, however, will be fully liable for the daily rental rate for the period the vehicle is off fleet for accident repairs (max 7 days). The bond of NZ$ 1,000 can be paid by cash, traveller's cheques or credit card. The bond is fully refundable on return of the vehicle to the agreed location, on the agreed date in clean condition with no damage incurred to the Rotorua Campervas vehicle or third party property, with a full tank of fuel, the toilet cassette and waste water tank emptied and no equipment lost or damaged. The total insurance charge is limited to a maximum of 50 days or NZ$ 1,250.

Personal insurance
We strongly advise you take out personal insurance to cover your health and your belongings.

Please do not leave items of value unattended in the vehicle.

The hirer shall not:
The renter is fully liable for any damage to the vehicle or third party property if you:

Sublet or hire the vehicle to any other person.
Operate the vehicle, or permit it to be operated in circumstances that constitute an offence by the driver, which relates to driving or attempting to drive with excess breath or blood alcohol or under the influence of drink or drugs.
Operate the vehicle or permit it to be operated to propel or tow any other vehicle.
Operate the vehicle or permit it to be operated for the transport of more than the number of passengers specified in the certificate of loading for the vehicle.
Drive or permit the vehicle to be driven by any person if, at the time of driving the vehicle, the hirer or other person is not the holder of a current driver’s licence appropriate for the vehicle.
The hirer will be responsible for the total cost of any damage related to:

creek or river crossing, beach driving, driving in flooded areas.
incorrect use of fuel {fuel being petrol or diesel}.
replacement of keys lost or locked in vehicle.
overhead and under body damage to the vehicle.
driving on restricted roads.
windscreen and tyres.
Booking confirmation and payment
To confirm a reservation, we require a deposit of $750 per rental, this can be paid either by credit card, cash, cheque, or direct debit. Full payment is due 30 days prior to collection of the vehicle.

Exchange rate / currency variations
All credit card transactions are conducted in New Zealand Dollars. Due to exchange rate fluctuations, there could be some variance in the amount refunded compared to the amount initially charged. Rotorua Campervans Ltd does not accept any liability for exchange rate variations.

Refunds
Regretfully no refunds can be given for any unused portion of your holiday. However your travel insurance may in some circumstances cover the unused portion. Refunds for hires paid and cancelled prior to pick up will be subject to our cancellation policy.

Change of vehicle
Should the vehicle booked be unavailable, Rotorua Campervans reserves the right to substitute an alternative vehicle without prior notification and at no extra cost. This shall not constitute a breach of contract and does not entitle the hirer to a refund.

Luggage
Luggage can be stored at our rental location free of charge. Luggage handed over to Rotorua Campervans for storage, is done so at the owner’s own risk and Rotorua Campervans accepts no responsibility for any damage of luggage.

Important
All vehicles are kept in a safe, road worthy condition. In the event of this situation changing, you must contact Rotorua Campervans Ltd straight away to rectify the problem.

If the vehicle is damaged or needs repair or salvage, the hirer must advise Rotorua Campervans Ltd as soon as practicable but within 24 hours.

Repairs up to $100 may be affected without authorisation and will be reimbursed. For amounts over $100, Rotorua Campervans Ltd will need to be informed in advance.

Repairs will be approved provided the hirer was not directly responsible for the damage. Receipts must be submitted for any repair or the claim will not be paid.
Traffic infringements are the responsibility of the hirer.
Smoking or pets are not permitted in any of our vehicles.

Disclaimer
Illustrations and text in any of our brochures or website are a representation only of the vehicle depicted. Variances in the vehicles offered for rental may occur due to substitutions made by Rotorua Campervans or modifications and/or upgrades to the vehicle design made by the manufacturer.


NOTE TERMS & CONDITIONS AND RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

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